Dress and special occasion purchase can be a busy time, with many clients dashing between shops and comparing dresses with friends.
When making such an investment, we would draw your attention to the following;
We are not a High Street chain where customers simply pick clothes off a rail, try them on and then pay at the till;
We are an independent business and we invest a considerable amount of our time with our clients to help them make an informed purchase decision.
Once an item is purchased, it is withdrawn from our collection and is therefore not available for purchase by another client and further sales opportunities for Diamond Days are lost.
Therefore, once an item has been purchased, we are unable to exchange it, or give a refund, where the client simply wishes to change their mind afterwards for whatever reason.
Having established this policy, Diamond Days is obligated by Law to apply this Policy.
We ask our client’s to fully understand this before making a purchase.
This policy is fully compliant with the Sale of Goods Act and does not affect your statutory rights..